At Shivoham Fresh Pooja Flowers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (email, phone number), shipping and billing addresses.
- Payment Information: When you make a purchase, we collect payment details through secure third-party payment gateways.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and cookies.
2. How We Use Your Information
We use the collected information for:
- Processing and delivering your orders.
- Communicating with you regarding your purchases, offers, or service updates.
- Improving our website and user experience.
- Ensuring security and preventing fraudulent transactions.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: For order fulfillment, payment processing, and customer support.
- Legal Compliance: When required by law or to protect our rights and prevent fraud.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no online transaction is 100% secure, and we encourage you to use strong passwords and safeguard your account details.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can modify your browser settings to disable cookies, though this may affect website functionality.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details about how your data is used.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before sharing your data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@shivohamfreshflowers.com & +917397 838 982
